Privacy Policy

Chunichi Kobo LLC ("we") regards the proper handling of personal information as an important responsibility. We comply with Japan's Act on the Protection of Personal Information and related laws, and set out our policy below.

1. Operator

   Chunichi Kobo LLC / Kusunoki-cho 1-chome, Nishi-ku, Hiroshima 733-0002, Japan / Representative Member: Zhenhui Zhu

2. Information we collect

   When you contact us or trade with us, we collect your name, company name, email address, phone number, messaging app accounts (LINE, WhatsApp, WeChat, etc.), delivery address and other information needed for the transaction.

3. How we use it

   We use personal information to (1) answer inquiries, (2) carry out transactions, including quotations, contracts, shipping and invoicing, (3) contact you about our products and services, and (4) meet legal obligations.

4. Sharing with third parties

   We do not share personal information with third parties without your consent, except where required by law. We may share it, to the extent necessary, with carriers, customs brokers and payment providers to ship goods and process payments.

5. Transfers outside Japan

   For transactions with overseas customers, we may provide personal information to carriers and payment providers outside Japan to the extent necessary for shipping and payment.

6. Security

   We take appropriate measures, such as access restrictions, to prevent leakage, loss or damage of personal information.

7. Your requests

   If you ask us to disclose, correct, add to, delete or stop using your personal information, we will respond promptly in accordance with the law after confirming your identity.

8. Analytics

   This site may use analytics tools (such as Cloudflare Web Analytics) to understand how it is used. These tools do not collect information that identifies individuals.

9. Contact

   For questions about how we handle personal information, please email [email protected].

10. Changes to this policy

    We may revise this policy in response to changes in law or other circumstances. Revisions take effect when posted on this page.

Established: October 20, 2026